The Landlord Guide: Owning Rental Property in Ontario

You've bought a rental property expecting steady income and long-term appreciation. Maybe it's your retirement strategy, an inherited family home, or you kept your starter home when moving up.

The Rental Relationship Tug-of-War

The landlord-tenant relationship has existed since ancient times, yet somehow we're still getting it wrong. Why? Because it's built on naturally opposing needs:

Landlord Needs

  • On-time rent payments to cover mortgage
  • Property protection from damage
  • Reasonable tenants with minimal maintenance calls

Tenant Needs

  • Affordable rent that rarely increases
  • Freedom to personalize their living space
  • Immediate repairs when issues arise

It's like you're both playing tug-of-war with the same rope, but nobody ever really wins. And caught in the middle are Ontario regulators who somehow manage to create rules that frustrate everyone equally.

Your Most Pressing Questions Answered

This blog provides general information and does not constitute legal or financial advice. For specific guidance relevant to your situation, please consult with appropriate professionals.

Rent Increases in Ontario

For 2025, Ontario has set the guideline at 2.5% for most rental units. Exceptions include units first occupied after November 15, 2018 (exempt from rent control), vacant units (can be rented at any price), and above-guideline increases for major capital expenditures or tax increases.

Security Deposits

In Ontario, you can only collect first and last month's rent (no additional security deposit) and a key deposit that must not exceed actual replacement cost. Last month's rent can only be applied to the final month, not to damages.

Tenant Screening

You CAN consider income verification, credit checks, rental references, and rental history. You CANNOT make decisions based on protected grounds like race, religion, gender, family status, disability, age, or receipt of public assistance.

Ontario Property Owners: The Reality

Let's be honest – you're probably not sitting in some downtown Toronto high-rise counting rental properties by the dozens. Despite what some tenant advocacy groups suggest, most rental property owners are everyday Ontarians with one or two properties, not corporate moguls.

You've taken on significant financial risk. You've put your credit on the line. And now you face:

  • Provincial regulations that seem designed by people who've never had to fix a toilet at 2 AM
  • The mounting paperwork required by the Landlord and Tenant Board
  • The heart-stopping moment when rent is due but your tenant is "running a bit behind"
Meanwhile, Ontario officials creating rental regulations seem blissfully unaware that your mortgage lender doesn't accept "my tenant is going through a rough patch" as a valid reason to delay your payment.

The Solution: A Win-Win Approach with SFG RentHub

Sagewise Financial Group has created SFG RentHub—a revolutionary platform that transforms the traditional landlord-tenant dynamic by introducing a neutral third-party mediator between you and your tenants.

What makes RentHub different is how it creates harmony where conflict once thrived. During beta testing, we discovered something remarkable: when the right systems are in place, both property owners and tenants experience significant relief.

As one property owner shared: "The tension between me and my tenants completely disappeared. Now we actually have pleasant conversations when we see each other instead of awkward exchanges about when rent will be paid or when something will be fixed."

Happy Tenants, Happy Owners


Payment Flexibility

Tenants can pay by credit card when cash flow is tight, set up automatic payments, and never worry about late fees for honest mistakes.

Consistent Income

You receive payments on schedule regardless of tenant payment method, with detailed reports on each property's performance.

Streamlined Communication

No more direct confrontations—the platform sends gentle, respectful reminders automatically and handles uncomfortable conversations.

Efficient Maintenance

Requests are logged, tracked, and completed with transparent updates, preventing small issues from becoming major disputes.

SFG RentHub takes on the challenging mediator position between you and your tenants. You're no longer the one sending payment reminders or fielding maintenance calls at inconvenient hours.

The Real Challenge: Finding Common Ground

The most exhausting part of owning rental property isn't typically the regulations or even challenging tenants—it's the constant need to navigate competing interests without a neutral third party to help find balance.

No Support System

You don't have a property management team or an executive assistant. You're handling tenant applications, lease agreements, rent collection, maintenance coordination, and accounting yourself, often while working a full-time job.

Immediate Demands

When difficulties arise—late payments, maintenance requests, noise complaints—they demand immediate attention that disrupts your schedule and creates stress for everyone involved.

Instead of an adversarial relationship where both sides demand from each other, what if there was a system that served both parties simultaneously?

Reclaim Your Time and Peace of Mind

You didn't buy rental property because you were passionate about sending payment reminders or filing maintenance receipts. You did it to build wealth, secure your future, and create passive income.

SFG RentHub handles the tedious parts so you can focus on what actually matters. One Ontario property owner in our beta test put it perfectly:

"I used to spend entire evenings just dealing with tenant issues. Now the system handles most of it automatically. I'm actually looking at buying another property because I'm not drowning in admin work anymore."
Discover SFG RentHub
Managing rental property in Ontario's strict regulatory environment is challenging enough without administrative chaos making it worse. Visit SFGRentHub.ca to discover how this platform can transform your experience from constant frustration to smooth operation. Because your investment property should be building your wealth, not draining your life.
Discover SFG RentHub
Based in Mississauga, Ontario, Sagewise Financial Group is dedicated to helping Canadians secure their financial futures through tailored insurance solutions. Whether you're planning for today or tomorrow, our team is here to show you how private health insurance can play a vital role in your comprehensive financial strategy. Contact us today to get started.